Refund policy

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Website sales only.

Local picked up items cannot be returned.

To be eligible for a return, your item must be in the same condition that you received it,, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at: megamegalodons@gmx.com Please note that returns will need to be sent to the following address: PO Box 1532 Pahoa Hawaii 96778

If your return is accepted, return postage is your responsibility. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at megamegalodons@gmx.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at megamegalodons@gmx.com.